Support Guide

Reports And Tickets

Use this guide to understand the support flow, where reports belong, and which handbook sections matter before anything moves into the Golden Coast RP Discord ticket hub.

What This Guide Covers

If you need to know how to open the right Discord ticket, what information to include, or what category fits your issue, use the Discord Ticket Guide. If you need the broader help overview, use the Support Center. If you need punishment, review, or appeal context, use Enforcement & Appeals.

Keep Reports Clear

Good tickets are short, factual, and supported by timestamps, names, clips, or screenshots when possible. That makes staff review cleaner and gives everyone a better chance at a fair outcome.

All Tickets Stay In Discord

The website explains the process, but players still open and manage all live support requests inside the Golden Coast RP Discord ticket hub.